EFT Warrior
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Posted - 2008.10.15 05:55:00 -
[1]
Originally by: Allen Ramses
Originally by: rolland deschain
Originally by: logarithum
Originally by: Linguistis
Originally by: urdeath007
Originally by: Julius Reyon
Originally by: Julius Kashmir
Originally by: Cosy Ceaon
Originally by: Besrezen Kantos
Originally by: Ishbuanium
Originally by: Aliedora
Originally by: younub
Originally by: Shard Merchant To recap..
- Release a short news bit regarding widespread and significant change that would occur in 48 hours.
- Buried with other news minutes later.
- 50 pages of posting follow, discussing the legitimacy of this change as per the reasons given.
- Locked 50 pages of posts because a blog was posted, that repeats the same message.
- Dev blog mentions the 'business side' of this move, which the news post omitted.
- 70 pages of new postings follow.
- Thread disappears from Information Portal. Players find it and continue posting.
- Player guide gets edited to remove controversial remarks.
Without discussing the removal of "ghost training" specifically, what we have here is an attempt to pull a fast one on the players. It is easily the biggest attempted ninja nerf in the history of this game. Your customers deserve:
- More than two days of warning, so they can find out about the changes and plan accordingly
- More visible warning, like the login screen MOTD
- More transparency and honesty about the reasons by discussing all the reasons
Hard decisions are always hard, but how you handle them determines if you gain or lose respect. The player is going to feel screwed by changes that affect them poorly, and this is the equivalent of adding insult to injury.
A lot of people are willing to defend this company regardless of what they do (4S name change, t20 scandal), but this community was built on a common respect for the makers of this game even if they didn't always agree. That was eons ago.
You might not see a dip in subscriber counts, but you'll see an increase in player churn that requires more marketing money to support. You not only lose massive amounts of free word of mouth advertising, but scare away players with the amount of ex-EVE types that leave disgruntled at something you did.
quoting this becouse im down
QFT
QFT
QFT
QFT
I AM PARTICIPATING IN A PYRAMID SCHEME!!
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